Interviewer 0:00:20
Good day, Balaji P. I'm Arjun. I've had a look through your background and your professional record. I'm interested in hearing more about your work and how you see yourself fitting in here with our faculty. Ready to start?
Interviewer 0:00:27
Please start by introducing your professional journey in academia.
Balaji P 0:00:45
Embology. I am something I see. I'm trying to make a degree.
Balaji P 0:00:52
And then I did my MBA in PSR engine. My father name is Pallammalam.
Balaji P 0:00:55
Season. He's looking at some textile salesman.
Balaji P 0:00:58
My mother is an Oprah's. He's an housewife.
Balaji P 0:01:02
Previously worked in.
Balaji P 0:01:07
HR executive, YouTube Center executive in Coimbatore.
Balaji P 0:01:15
My strength is uh, easily adopt and quickly. My weakness is public speaking.
Balaji P 0:01:19
That's all.
Interviewer 0:01:35
Let's start with your background. I see you hold an MBA in HR and Finance from PSR Engineering College. Can you share how this academic foundation has equipped you for the HR Executive role?
Balaji P 0:01:43
Sorry, come. Sorry, come again. I can't.
Balaji P 0:01:45
Understand. Sorry.
Interviewer 0:01:59
No problem. Let me rephrase. You’ve completed an MBA in HR and Finance from PSR Engineering College. How do you think this education has prepared you for an HR Executive role?
Balaji P 0:02:10
Yes I did MBA in HR and finance.
Balaji P 0:02:14
I have interested in interested working HR so that I working working in HR.
Balaji P 0:02:17
I have one year, five months experiencing HR department.
Balaji P 0:02:20
So the preferred heads up.
Interviewer 0:02:32
Got it. Since you have HR experience, could you share a specific HR responsibility or task you handled during that period and explain how you approached it?
Balaji P 0:02:38
We have 20 branches in Coimbatore.
Balaji P 0:02:51
Particularly 4 pages allotted to me, in particular in that 4 branches.
Balaji P 0:03:09
I have to maintain recruitment process that means the salesman supervisor requirement process, ECP registration, work utterance, maintained SAP software, one of the saps, one of the software tool, which it means it means you have to maintain all the staff records and attendance. And I did my recommend password, it means supervisor salesman recommend passes.
Interviewer 0:03:18
Understood. When managing recruitment for multiple branches, what were the key challenges you encountered, and how did you address them?
Balaji P 0:03:29
Actually, we have 20 bunches, uh in Coimbatore. In that particular 4 branches here I have to maintain recruitment process.
Balaji P 0:03:39
About both I have I have to conduct on staff 1.1 to one meeting. That means any difficulty in working that's one one to one meeting staff meeting.
Balaji P 0:03:43
Particularly we have.
Balaji P 0:03:48
UH supervisor and salesman. Salary is 14,000.
Balaji P 0:03:55
Most of the people said we have, we have, we are in Coimbatore, right? So you have salary is the one major issue.
Balaji P 0:04:15
So can you please, uh, summarize better salary like 15 to 20, about 20,000 K That's a major issue. Salary is the main major issue, but I that I, I also faced and I have to, I have reported me to management. Management also may take some steps to identify this problem.
Interviewer 0:04:30
Got it. It seems you identified salary as a critical concern and escalated it to management. Could you elaborate on any strategies or solutions you proposed to address this issue?
Balaji P 0:04:42
Yes, I spoke to my management. Management also take some necessary steps to maintain and follow the.
Balaji P 0:05:02
Attrition mostly many of the mostly we have many artisan because of salary that I also spoke to management. Management also take necessary step we have We have conducted many, many kind of meetings and we have monthly once we have.
Balaji P 0:05:14
Contacted program conditions best employee in the month best employee the start and best employee best start in the in uh sorry best.
Balaji P 0:05:17
Best employee and best start.
Balaji P 0:05:28
Inquiry into administras, we have 20 branches. I said in 20 branches, we just call it the best style, best to employ customer, customer handling like that.
Interviewer 0:05:44
Understood. It sounds like you implemented recognition programs, like "Best Employee of the Month," to boost morale and engagement. Were these initiatives effective in reducing attrition and improving overall employee satisfaction?
Balaji P 0:05:59
Particularly I speak to separate person. What is your major issue? What is your problem? Is there is there any difficulty in working?
Balaji P 0:06:16
Isopructors. Individual person, face-to-based meeting. Let's say there is a working and all its work is a. We have to.
Balaji P 0:06:23
Uh, major issue is the salary, but also we have working, correcting work, uh, working time also I have uh, correct only. So salary is a major issue. Please, please talk my please talk to management.
Balaji P 0:06:26
And better to work.
Balaji P 0:06:28
I must be MMM.
Balaji P 0:06:31
Start.
Balaji P 0:07:02
Yes, yes, we have con. I have conducted my some some one of the program which means awards and awards and recognition.
Interviewer 0:06:52
It seems you've taken proactive steps by conducting face-to-face meetings to understand individual concerns, particularly regarding salary and work conditions. Beyond salary adjustments, were there any other changes or improvements you proposed to enhance employee retention and satisfaction?
Balaji P 0:07:18
Monthly, monthly I have, I have conducted my, uh, conducted, uh, one of the program, which means awards and recognition program in that, in that, in that program, both uh, employees, uh, employees, salesman, supervisor.
Balaji P 0:07:34
MD also in the meeting, in that meeting, each and every staff come in front, come in, come front and talk. What are the difficulties they have faced in the branches and what are the good things?
Balaji P 0:07:46
Now regularly follow up. What are the difficulties? They may they may they manage and.
Balaji P 0:07:54
Doing the stall they also spoke and I I have I have also asked to the separate person and I conducted my separated skills and to change some necessary steps.
Interviewer 0:08:12
Understood. It sounds like you created a platform for open communication and recognition that involved both employees and senior management. This seems like a solid step. How did you measure the impact of these initiatives on employee satisfaction and performance?
Balaji P 0:08:29
But the employee is doing is doing employees doing good. Which means uh.
Balaji P 0:08:33
I already said it means which which is the major and important and one of the major and important issue is salary.
Balaji P 0:08:35
That we, that we we provide means with the.
Balaji P 0:08:37
Employees.
Balaji P 0:08:39
OK, that.
Balaji P 0:08:42
It it means we have.
Balaji P 0:08:50
To speak with any, uh, it's an employee.
Balaji P 0:08:51
To do butter job and butter.
Balaji P 0:08:56
Skills to make UH brands as good.
Interviewer 0:09:15
I understand. It seems you focused heavily on addressing salary concerns and skill development to improve the performance of the branches. Let’s turn to a broader topic—how do you typically ensure compliance with employment regulations and best practices across the branches you managed?
Balaji P 0:09:22
I follow the mini program like uh.
Balaji P 0:09:37
Uh, basically I talked to the management and also I have separate UH-23 ideas, which means uh, employee, one to one meeting, staff contact meeting.
Balaji P 0:10:05
Particularly, uh, what reason is the major issue is uh, standing is we have, sorry, we have maintained 12/10 hours duty, 10 hours duty means we have to 10 hours we have to stand up morning 9:00 to evening 10:00. So it is the major one of the second, uh, second issue it means morning, end morning to till 9 till 9:10 PM.
Balaji P 0:09:54
Uh, which we have.
Balaji P 0:10:14
We have 20 branches, 20 branches each branches we have working 25 employees working in the plant.
Balaji P 0:10:18
Most of these.
Balaji P 0:10:23
Uh, Brian, Brian just.
Balaji P 0:10:30
Telling like we have like pine stunning zoo.
Balaji P 0:10:32
That I I also spoke to the management. Management says it will follow.
Balaji P 0:10:51
By every day, I also understand, but with, uh, immediately we, we can't, uh, take any measure to change this problem. But you have thinking idea what warehouse, what are the steps we have to I have to check with the department. We have to check and update.
Balaji P 0:10:52
You don't like that?
Interviewer 0:11:15
Got it. It seems you identified long working hours as another critical issue and raised it with management for consideration. Balancing operational needs with employee welfare can be challenging. Let’s now discuss performance management—how do you approach setting performance goals and evaluating employees effectively?
Balaji P 0:11:56
Uh, I have 4 branches to maintain employee record my employee recruitment, employee CPF registration work employee policies, employee grooming weekly, uh, weekly I'm going to stall visit weekly twice I'm going to stall visit in that meeting. That means employee grooming, employee policy, saving the save. Uh, we have I have I have to check employee customer handling employees wearing shoes like that imply personal personality grooming. I have to.
Balaji P 0:11:32
Basically.
Balaji P 0:11:59
Check and if anybody not wearing shoe T-shirt.
Balaji P 0:12:02
Uh uh, any misunderstanding between?
Balaji P 0:12:04
Uh.
Balaji P 0:12:31
Co implies which means working in Star, I have to check and each and every employee to maintain the policies and strategy in what strategy will be be we have we are working in the one family on the family in that we have to manage all these obstacles, problems.
Balaji P 0:12:55
I have to speak and every, each and every, every employees. What are the major issues? What do you have to change? Please tell to me and I will rectify to I will rectify and I like to speak to management. I will take necessary step to follow up the process.
Balaji P 0:12:43
We have a lot of problems. It means you have to check the obstacles and rectify the problems.
Interviewer 0:13:19
I see. You've been hands-on in managing employee grooming, addressing policy compliance, and resolving interpersonal issues among staff. This proactive oversight plays a big role in maintaining workplace harmony. How do you ensure you consistently measure and track progress in these performance and compliance areas?
Balaji P 0:13:26
If any problem I spoke, I separately spoke.
Balaji P 0:13:54
To the particular person, what are the major issue? Only salary or standing issue? I have to train up the particular person. Which means if for example if an employee come to an branch to work as a new newcomer, I have to train the person. What are the strategy? What are the process In the blinders? I have to check and check with particular employee. I have one, one have one big training.
Balaji P 0:14:06
Regarding the work process, what are the strategy? What are the rules and regulations working in the organization? I have to train up the particular person to work this better, better, more.
Interviewer 0:14:29
Understood. You've placed a strong emphasis on employee training and ensuring new hires understand the organization's processes and policies. Training is a critical part of performance management. Let's move forward—how do you leverage data to identify trends, measure impact, or make informed decisions in your HR initiatives?
Balaji P 0:14:36
Sorry, I can't understand you. Can you please come again? Sorry.
Interviewer 0:14:49
Of course. How do you use data or records, like employee performance or attendance, to identify trends or assess the outcomes of your HR efforts?
Balaji P 0:15:00
Basically, you have more than.
Balaji P 0:15:35
In this category I managed, I follow up and managed many of the person I I have worked in one and half years, right And in that one and half years I managed and I saw the people which have mean better and poor. That also, you know, train the people what to what how to work, what to work, what are the strategies, what are the policies, what are the.
Balaji P 0:15:23
3000 employee working in the Anandas group which means salesman, supervisor and then general manager manager.
Balaji P 0:15:36
Maintain.
Balaji P 0:15:54
And which which which we can follow the employee policies, employee stall branches policies I have to separately I conduct a meeting in each an employee I have take necessary steps. What are the policies and policies and.
Balaji P 0:15:55
Separate meeting.
Balaji P 0:16:21
And I have managed the people to do something some better, some crucial activities, which means I, I already said like like employee policies, employee grooming, like 1 to one meeting and that employee awards and recognitions. And you can easily it's, it's an every week we have conduct some activities.
Balaji P 0:16:24
Between this employees to do better job as.
Balaji P 0:16:27
Thank you.
Interviewer 0:16:44
Thank you for sharing that. You’ve clearly taken steps to develop employees and maintain compliance with guidelines. Let’s focus on communication—how do you ensure your verbal and written communication remains clear and effective when dealing with a large team?
Balaji P 0:16:49
Yes, I conduct.
Balaji P 0:17:23
And spoke to the every person which meant particularly we have approximately there are many there are nearly 25 to 30 members working installed in 30 members. Most of the person is most of the person problem is I already said it means standing issue and salary issue in that that. That salary I mean standing issue is the major problem which means.
Balaji P 0:17:42
I have to check and spoke to the person. It is I, I have already said I, I already took talk to you. What are the strategy? What are the policies, employees, employee working in the branches?
Balaji P 0:17:44
Organizational protocols under organizational structure, rules and regulation in that rules and regulation.
Balaji P 0:17:48
10 hours, 2 days.
Balaji P 0:17:49
ESA PF also detected.
Balaji P 0:17:58
333 way of food available in each every branch.
Balaji P 0:18:25
Basic salary is 14,000 but also under rules and regulations. I said I told two years and every employee and after that only I I take the I mean I collect a position to working in start so that I have many of the person is immediately joined. Some of the person like told I have to check with my parents, I have to check with my.
Balaji P 0:18:15
Food run accommodation is available.
Balaji P 0:18:30
Neighbors so that I can.
Balaji P 0:18:31
Take necessary steps to join Northwest.
Balaji P 0:18:43
And also I maintain each and every particular person and each and every management also to talk to the.
Balaji P 0:18:48
Particular person which are working in like Donald manager, manager also talks to.
Interviewer 0:19:13
Understood. It seems you ensure communication is clear through one-on-one discussions, explaining policies and rules thoroughly, and coordinating with management to address employee concerns. Let’s now discuss your understanding of employment regulations—how do you ensure compliance with local labor laws and HR best practices in a large-scale organization?
Balaji P 0:19:45
In the in the in the 3000 I I have to manage the all the person. What are the what are the major issues salary and then ESPF registration work mostly is recommend process recommend process in the sense if an employee working in some working working particular period.
Balaji P 0:19:39
N scale organization is correct which means there there are more than 3000 employees working in branches.
Balaji P 0:19:48
That that that person working in.
Balaji P 0:20:05
Uh, three days or four days working after the there are there are addition. What is the reason is?
Balaji P 0:20:13
Salary, some of the person working in work, working before work workers working installed before salary coming and after that they are left after uh, after strategy, uh, credit card particular employee account they will be left.
Balaji P 0:20:17
They're they're not informed. Without information, the person is left.
Balaji P 0:20:50
And after that I I will call up the teaching people also I I have to follow these and every person I have to follow the artist and report which I have to I have I have to manage and submit it to my management. What are the what are the artisan reason? If a person employee is conducting mean conducting, what are the strategy? What are the policies? What are the difficulty working working in the branch is salary. So standing so like that told that.
Balaji P 0:20:52
That that report also I have to manage to the.
Balaji P 0:20:56
Particular poser and and the department and management.
Interviewer 0:21:17
Thank you for explaining that. It seems you closely monitor attrition, identify the reasons, and report them to management, ensuring compliance and improving practices. Let’s confirm now—did your MBA program include formal training or courses on employment regulations and HR best practices?
Balaji P 0:21:51
Yes, in that MBA I did, I did MBA in Hudson flat in that game MBA HR uh, I studied, which means employer only. I just studied like uh, employees, uh, employees, employees relation, employee recruitment detail, uh, detail I process in this working area I saw and Mada is the particular and.
Balaji P 0:21:59
Uh, which means I have saw, saw a necessary step. I, I lively saw in the in our organization only.
Balaji P 0:22:06
What are the strategy? What are the policy? What are the? What are the steps? I have to check in live only, in only?
Balaji P 0:22:14
But whence I see you only? I see you only in, uh, management and, uh, sorry.
Balaji P 0:22:18
I see. I see in uh live only.
Interviewer 0:22:37
Understood. It seems your MBA provided foundational knowledge, and your hands-on experience has enhanced your understanding of HR practices and employee relations. I’ve verified the required skills at this point. Thank you for sharing your insights.
Interviewer 0:23:06
Professor Balaji, looking at your academic background, you've completed an MBA specializing in HR and Finance. I noticed you have also undertaken multiple internships, one being with JBM Private Limited for three months. Could you discuss your primary responsibilities during that internship and how they influenced your knowledge in HR practices?
Balaji P 0:23:30
Yes, I did, uh, I did uh internship in JB motto dictation, one of the automobile industry. That means, uh cars park, but manufacturing company in that also in the JPM private limited also, uh company. They are uh.
Balaji P 0:23:48
552500 to 700 employees working in the UH Sunday branch. In the Sunday branch I have done my internship UH top. My topic is probably relation. Employee engagement is employee engagement, which means I, I, I have to I have I have worked in that in that employee.
Balaji P 0:24:11
Employee engagement policies which I have to maintain the employee in that team also employees, employees meeting employees data work. What are the strategies? What are the how does the company work? I have to check and each and every I have to check each and every person what are the particular person is working working in right time.
Balaji P 0:24:28
What are the strategy, what are the policies in the company? I have to follow each and every, every person. I have to follow up the person, what they are, what they are working, what they, how to, how to do better, better way to understand, how to, how to connect the people to better, more.
Interviewer 0:24:49
Thank you, Professor Balaji. It seems like your internship revolved around employee engagement and monitoring strategies within the organization. Could you elaborate on how you ensured effective communication and engagement among employees during this internship? Were there any specific methods or tools you used?
Balaji P 0:24:56
Yes, I I also speak to an early person please.
Balaji P 0:25:07
Please be on time, please be, please be have to maintain and correct the policies. What are the strategies to do as better?
Interviewer 0:25:26
Understood. So, part of your efforts involved direct communication with employees to ensure adherence to policies and to motivate them. Could you share one specific challenge you faced while managing employee engagement during your internship and how you resolved it?
Interviewer 0:25:33
Our scheduled time for the interview is now up. Before we conclude, do you have any questions related to the role or the company?
Balaji P 0:25:39
Oh the I know.
Balaji P 0:25:53
Sorry about HR executive in Coimbatore now also executive only in our in our organization. I felt happy to work in our in our in our organization.
Balaji P 0:25:59
Hope I will get the job in our organization Sir, that's all I have, no questions.
Interviewer 0:26:08
Thank you for sharing that. Just to clarify, are you requesting to conclude the interview at this point?
Balaji P 0:26:12
Sorry.
Balaji P 0:26:14
Come again, Riser?
Interviewer 0:26:23
Just to clarify, are you ready to conclude the interview, or would you like to continue? Let me know how you'd like to proceed.
Balaji P 0:26:32
What's the I have no questions, Sir. I understood the in our I have. I have no questions, Sir.
Balaji P 0:26:38
Who will get a job in our organization?
Balaji P 0:26:42
Identify entry was.
Balaji P 0:26:44
Good, I think thinking so.
Balaji P 0:26:49
Who will get a job in organizations?
Interviewer 0:27:26
The selection of a candidate depends on various factors such as their qualifications, experience, skills, and how well they align with the job requirements and the organization’s culture. For the HR Executive role, a candidate with strong expertise in core HR processes—such as performance management, compensation and benefits, employee relations, and compliance—who demonstrates excellent communication skills and a deep understanding of HR metrics is likely to excel.
Is there anything else you'd like to discuss regarding the position or the interview process?
Balaji P 0:27:38
Yes Sir, I previously my salary is 25,000. I got 25,000 previously salary now I am expecting.
Balaji P 0:27:41
Around 35.
Balaji P 0:27:48
Which my I I done my work as better and good.
Balaji P 0:27:53
Then I expected my salary is 35,000.
Balaji P 0:27:55
I will surely done my job as well.
Balaji P 0:28:26
Feeling comfortable, I have, I have I just have I, I felt happy to share our to share my thoughts. Thank you for this question, Sir.
Interviewer 0:28:15
Thank you for sharing your expectations. Your dedication to performing well in your role is clear, and salary negotiations typically consider your experience, skills, and how closely you align with the job requirements.
If there’s nothing else you'd like to add, are you comfortable concluding this interview now?
Interviewer 0:28:34
Thank you for sharing your thoughts. Just to confirm, would you like to officially conclude the interview now?
Balaji P 0:28:38
Sorry.
Interviewer 0:28:46
No problem at all. Let me know how you'd like to proceed—whether you'd prefer to continue or conclude the interview.
Balaji P 0:28:56
Here's what are you, I don't know, questions. I in clear, clear out all the doubts I have no questions.
Balaji P 0:29:01
What's, uh, I hope?
Balaji P 0:29:04
Some positive result from, you know, company sites.
Balaji P 0:29:08
With principal the organization.
Balaji P 0:29:16
Uh, our organization tells us some positive result, I hope.
Balaji P 0:29:34
No Sir, no, no Sir, I have no questions.
Interviewer 0:29:30
Thank you for your thoughts and optimism. It’s clear you’re enthusiastic and committed. Let me confirm again—are you ready to officially conclude the interview, or do you have anything more to discuss?
Balaji P 0:29:36
Everything is fine.
Interviewer 0:29:45
Thank you for confirming. Just to ensure clarity, would you like me to officially conclude the interview now? Please confirm.
Balaji P 0:29:52
Sir, when did you?
Balaji P 0:29:56
I'm watching the result treatments.
Balaji P 0:29:58
Into results.
Interviewer 0:30:13
Thank you for your patience and effort throughout the interview. I understand you're eagerly waiting for results. To move forward, would you like to officially conclude the interview now? Please confirm.
Balaji P 0:30:22
Yes Sir, I'm eagerly waiting to heading to Eagle wedding.